Get Paid for the Diagnosis, Whether or Not They Let You Fix It
This plan is built around one rule: most operators who fail at this trade gave the diagnosis away for free. It covers why running appliance repair and outdoor power equipment together as one business smooths the season — appliance work is flat all year, mower work spikes hard every March — and walks through the possessory repair lien that lets you hold a machine until you're paid, plus exactly when EPA Section 608 Type I certification is required (opening a refrigerant circuit) versus when it isn't.
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Built From Real Numbers
A realistic solo startup runs $2,400 to $10,500, diagnostic fees typically land at $75–$150, and the average residential repair ticket runs $200–$500. The plan recommends starting at a mid-tier diagnostic fee of $89–$99 credited toward the repair, because a low fee attracts exactly the customers who will decline the job.
It covers the Magnuson-Moss Warranty Act language that wins hesitant customers ("federal law says a manufacturer cannot void your warranty just because I did the work"), the intake-ticket and written-notice steps that protect your lien on a customer's property, and a real worked market-research example showing where a two-town corridor's weekend service gap sat wide open.
What's Inside
- Diagnostic and Repair Quote worksheet for labor, parts markup and other charges
- Intake and Authorization Checklist covering condition, estimate approval and abandonment terms
- Van Stock and Return-Trip Tracker to cut your two-visit close rate
- First-Visit Completion Log — the plan's single number to track
- EPA Section 608 Type I certification and used-oil/refrigerant disposal rules
- The repair-lien and abandoned-property process by state
- First 90-days plan from licensing and EPA exam through your first trade parts account
