NEMT Guide
Build a scheduled, non-emergency medical transportation service around broker credentialing, livery insurance, and on-time performance — not on-demand rides or walk-ups. This 19-page guide walks through finding your regional broker, pricing corridor trips that include wait time, and hitting the one metric — on-time arrival rate — that wins volume away from an incumbent. It includes seven working templates to run the business with.
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What It Covers
Find the broker or health-system contract for your region and test demand with one vehicle and scheduled appointments only, before spending on anything else. Confirm passenger-carrier authority, livery or for-hire insurance, and broker credentialing requirements — background check, MVR, drug screen, first aid, CPR, and passenger-assistance training — before carrying anyone. Price private-pay and direct-facility work by the wait, not just the drive, since broker contracts set their own non-negotiable rates. Track on-time arrival rate from day one, since it's the one metric that wins volume away from an incumbent and the same measure brokers and reviews judge you on.
Seven Working Templates
- Startup checklist
- Equipment and budget worksheet
- Pricing and estimate template
- Passenger trip authorization
- Invoice template
- Job log and lead tracker
- NEMT compliance and passenger safety
This guide gives you the framework. A full plan for this trade isn’t written yet. To find out whether it can work in your own town, Make It Your Town ($49) gives you a market-check file right away, then I research your trade and zip code and email you what I find. 7-day refund, unless I’ve already emailed your research. Refund policy.