Veterans Crisis Line — dial 988, then press 1. Text
838255. Chat at
veteranscrisisline.net. TTY
711 then 988, or
1-800-799-4889. 24 hours a day, 7 days a week. You do not have to be enrolled in VA benefits or
health care to connect.
From overseas: 988 is a U.S. dialing code and may not connect from a foreign phone line. The chat
at veteranscrisisline.net does not depend on a U.S. dial plan. Confirm the dialing method for the country
you are in before you need it.
What keeps paying
Benefits that continue when you live abroad
VA's own list for veterans living outside the United States.
Read this before you move to the Philippines. VA states that a Certificate of Eligibility for a
VA-backed home loan is not available to veterans residing in the Philippines. The Certificate of
Eligibility is the paper that proves to a lender you qualify. Every other benefit on this list still
runs. If a VA loan is part of your plan, settle it before you relocate.
★ Most of it follows you. Check the ones that do not.
The big one
Foreign Medical Program — who it pays for
FMP is VA's health care benefit for care you get in a foreign country. Most handouts
state it too narrowly and people stop reading.
FMP pays for medically necessary care in a foreign country if
any one of these is true:
- The care is for your VA-rated service-connected disability — a condition VA has already
decided is connected to your service.
- The care is for a condition associated with a service-connected disability that VA determines
makes that disability worse. This path is left off most flyers. It is real money.
- You are in VR&E (Chapter 31) — and then FMP covers all the care you need during
the program, not only service-connected care.
FMP is for foreign countries only. Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa
and the Northern Mariana Islands are not foreign countries for this program. If you live there, FMP
is the wrong door — use regular VA care and VA community care. Filing the wrong way costs you months.
VA's current FMP pages do not state a registration step. VA has historically asked veterans to register
with FMP using VA Form 10-7959f-1. Confirm what is required today at
va.gov/health-care/foreign-medical-program
before you need care. Do not let an unanswered question about registration keep you from getting
treatment.
★ Three doors in, not one.
Fix on this page
Filing an FMP claim — the current address
Current mailing address for FMP claims:
VHA Office of Integrated Veteran Care
ATTN: Foreign Medical Program
PO Box 200
Spring City, PA 19475, USA
The Denver, Colorado P.O. Box that older handouts print is obsolete. So is the old office name —
Community Care was retired; the Office of Integrated Veteran Care administers FMP now. If you have an
old flyer taped inside a binder, mark it.
Two-year deadline. VA's words: "You must file your claim within 2 years of the date you got the
care." For care you were admitted for, it runs two years from the date of discharge. Miss it and the
claim is gone — that is a total loss, not a delay.
- File online. As of March 2026 VA moved FMP claims off paper. Start at
va.gov/health-care/file-foreign-medical-program-claim.
Online avoids international mail entirely.
- Care received in Canada goes somewhere else — Veterans Affairs Canada, P.O. Box 6000,
Matane, Quebec, Canada G4W 0E4, fax 613-991-0305. A Canadian claim sent to the U.S. box gets
bounced.
- Fax: 303-331-7803 · Email: hac.fmp@va.gov
- Phone: VA's current FMP claim cover sheet prints 1-833-930-0816. VA also runs
toll-free FMP lines inside specific countries — Australia, Germany, Italy, Japan, Spain, Mexico, the
United Kingdom, Costa Rica and the U.S./Canada. Those country numbers are published on
VA's FMP page. Use the one for
the country you are standing in.
Do not send FMP medical bills to Janesville, Wisconsin. The Evidence Intake Center — Department
of Veterans Affairs, Evidence Intake Center, PO Box 4444, Janesville, WI 53547-4444 — is for benefits
claims and evidence only. Medical reimbursement goes to Spring City, or to Canada for care in Canada.
★ Right box. Inside two years.
People, not websites
Overseas Military Services Coordinators
VA staff whose job is veterans, service members and Families living abroad. They answer
questions on benefits, claims and services.
- Europe: omsceurope.vbaco@va.gov
- Pacific and Asia: omscasia.vbaco@va.gov
- MyVA411: 800-698-2411 — VA's main information line, 24 hours a day, 7 days a week
- International benefits line: +1-412-395-6272 — Monday through Friday, 8 a.m. to 9 p.m.
Eastern Time
- Ask VA — secure written questions at ask.va.gov
You can sit down with one. VA schedules virtual appointments with U.S.-based representatives
through VERA, 8 a.m. to 9 p.m. Eastern. In-person Coordinators are named at Iwakuni, Okinawa
(Camp Foster and Kadena Air Base) and Yokosuka in Japan; Camp Humphreys in South Korea; Wiesbaden in
Germany; and Vicenza in Italy. Details at
benefits.va.gov/benefits/oms_Coordinators.asp.
Another in-person option. VA names the Federal Benefits Units at U.S. embassies and consulates
as a full-service place to handle VA business abroad. If there is no Coordinator near you, ask the
nearest U.S. embassy or consulate for its Federal Benefits Unit.
★ There is a human. Use them.
Philippines
The Manila clinic — and its two limits
The Manila VA Outpatient Clinic is the only VA facility located in a foreign country.
Everywhere else, eligible care runs through FMP.
Two limits decide whether you can be seen.
- You must have a VA-rated service-connected disability specific to the condition being
treated. A rating for one condition does not open the door for a different one.
- To enroll as a patient you must have a Philippines address and a local phone number.
If you are planning a move to the Philippines, settle these before you go, along with the home loan
Certificate of Eligibility issue above. Arriving and being turned away is an expensive way to find
out.
★ Know the limits before you book the flight.
Money and protection
Getting paid, getting school approved, getting help
- International direct deposit: 918-781-7550 or DIRECTD.VBAMUS@VA.GOV. A payment VA cannot
deliver is a payment that stops. If you move or change banks abroad, call them first.
- School overseas: 918-781-5678. A foreign school must be VA-approved before GI Bill
benefits will pay for it. Confirm approval before you enroll and before you pay tuition.
- My HealtheVet: use va.gov/my-health. The old
myhealth.va.gov address is being retired.
- General VA contact: va.gov/contact-us.
Check for fraud alerts before you use a foreign provider. VA has suspended a group of medical
providers in Panama tied to a criminal complaint over thousands of false FMP claims — double-billed,
grossly overpriced, unnecessary or never performed. VA keeps a standing alert page at
va.gov/health/foreign_medical_program_alerts.asp.
Report suspected fraud to the VA Inspector General hotline, 1-800-488-8244.
You can have somebody represent you from overseas. An accredited Veterans Service Organization
representative is free and can file and track your claim while you are abroad. An accredited
attorney or claims agent may charge you only after VA's first decision on your claim, and VA's
rules presume a fee of up to 20% of past-due benefits to be reasonable (38 CFR 14.636). Distance makes
representation more valuable, not less. Nobody may charge you to file an initial claim.
★ Free help exists. Ask for it.